Delivery & Returns

Delivery is designed to be predictable. We provide an order confirmation by email, then a dispatch update once the parcel leaves our facility. Typical handling time is 1–3 business days, followed by carrier transit time depending on destination and service level. Where available, tracking details are shared in the dispatch message.

Returns are accepted for unused items in original condition within 14 days of delivery. To start a return, email support with your order reference and a brief note. We’ll reply with the correct return address and simple packing guidelines. Refunds are issued to the original payment method after inspection. We keep it simple: clear details, steady support, and choices that feel good over time. The goal is to help you make decisions with confidence and without rush. If something is unclear, we explain it in one short reply and point you to the right page. Comfort here is about usability and atmosphere, not bold claims or dramatic language. We keep it simple: clear details, steady support, and choices that feel good over time. The goal is to help you make decisions with confidence and without rush. If something is unclear, we explain it in one short reply and point you to the right page. Comfort here is about usability and atmosphere, not bold claims or dramatic language.